All Prayer Mats are carefully checked before shipping. We only replace them if they are defective or damaged. If you need to exchange your prayer mat for the same item, contact us within 48 hours by sending us an email at firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your Prayer Mat. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item back to us, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.